Legal remedies

In case of a failed exam you have the following possible legal remedies. 

Written exam

Inspection

An inspection of the written exam is not possible according to the examination regulations. It is possible to dispute a failed written examination by an objection. For more information, see guidelines for legal remedies.

 

Objection

The candidate has the opportunity to submit an objection to the certification body in case of a failed written exam. For more information, see guidelines for legal remedies. The signed application can be sent by email to banking@saq.ch or by post.

Redress

If the candidate does not agree with the decision of his objection, he has the opportunity to dispute to the second and final instance. For more information, see guidelines for legal remedies. The signed application can be sent by email to banking@saq.ch or by post.

Appeal

In case of a failed written exam, the candidate has the option to submit a written complaint to the certification body regarding the procedure and organization of the examination. For more information, see guidelines for legal remedies. The signed application can be sent by email to banking@saq.ch or by post.

Oral exam

Inspection

For the oral exam the candidate has the opportunity to inspect his examination documents. An inspection is only possible if the oral exam was failed. For more information, see guidelines for legal remedies. The signed application can be sent by email to banking@saq.ch or by post.

 

Objection

The candidate has the opportunity to submit an objection to the certification body if the oral examination has not been successfully completed. For more information, see guidelines for legal remedies. The signed application can be sent by email to banking@saq.ch or by post.

Redress

If the candidate does not agree with the decision of his objection, he has the opportunity to dispute to the second and final instance. For more information, see guidelines for legal remedies. The signed application can be sent by email to banking@saq.ch or by post.

 

Appeal

In case of a failed oral exam, the candidate has the option to submit a written complaint to the certification body regarding the procedure and organization of the examination. For more information, see guidelines for legal remedies. The signed application can be sent by email to banking@saq.ch or by post.